O2 offers full refunds on items in new condition with tags and original packaging intact within 14 days of the purchase date. Should you wish to exchange an item for store credit, you may do so within 30 days of the purchase date. Any items on sale as well as intimates, socks, and beauty products are not eligible for returns, exchanges, or store credit.

Once an order is placed, it cannot be canceled or modified.

Unless otherwise selected, O2 offers ground shipping via FedEx or UPS to the continental United States. At this time, we do not offer international shipping. If you wish to receive your items expedited, please select this option when you are confirming your order.

We offer a dynamic schedule to cater to different preferences and skill levels. Our class offerings include Vinyasa, Power, Sculpt, Yoga Sculpt, Mat Pilates, Yin, Stretch & Meditation, as well as Sound Healing. To view a description of each, please visit our class page.

Not at all! We welcome practitioners of all levels, including beginners. Our instructors are skilled at providing modifications and options to accommodate different skill levels. Whether you're a seasoned yogi or stepping onto the mat for the first time, you'll find a class suitable for you. Great beginner classes include Vinyasa, Stretch & Meditation, as well as Yin.

We recommend bringing your yoga mat, a water bottle, and a towel. If you don't have a mat, don't worry! We provide mats for a $5 rental fee or included with a drop-in class purchase. Wear comfortable clothing that allows for freedom of movement and doesn't restrict your range of motion.

You may register for classes through our website or by calling our studios directly. Online registration allows you to reserve your spot in advance and guarantees your space in the class. Walk-ins are also welcome, subject to availability.

During your first class, expect a warm and welcoming atmosphere. Arrive a few minutes early to check-in, meet the instructor, and get settled on your mat. The instructor will guide you through the class, providing cues and modifications as needed. Listen to your body, take breaks when necessary, and enjoy the experience.

We recommend bringing plenty of water with added electrolytes and be sure to hydrate before and after. Avoid eating 2 hours before class to maximize blood flow.

Yoga can be adapted to accommodate a wide range of physical conditions. Please inform the instructor about any injuries or limitations before the class, so they can provide appropriate modifications and ensure your safety. Always listen to your body and practice within your comfort zone.

We have a strict 24-hour cancellation policy for group classes. If you need to cancel your class reservation, please do so at least 24 hours in advance to avoid any penalties. Late cancellations or no-shows may result in a deduction from your class package or a cancellation fee.

Yes, we offer private sessions and group sessions for special events such as corporate gatherings, bachelorette parties, and team-building activities. Please contact our studio for more information and to discuss your specific needs.

Pilates is a mind-body practice that focuses on building core strength, improving flexibility, and enhancing body awareness. It incorporates controlled movements, proper breathing, and precise alignment to promote a balanced, strong, and toned physique.

A reformer is a specialized piece of equipment used in Pilates workouts. It consists of a sliding carriage that moves back and forth on rails, along with various springs, straps, and pulleys. The reformer provides resistance and support to enhance the effectiveness of a Pilates practice.

We offer a wide range of classes including Power, Jump, Tower, and classic Reformer. To view a description of each, please visit our class page.

Yes. We require all students to have experience on a Pilates reformer prior to joining our group classes. We offer a beginner series or private sessions to familiarize students with the equipment. This is a safety precaution to ensure proper technique is implemented. Also, it’s out of respect for our clients and teachers so their time is honored during group classes.

Wear comfortable, fitted clothing that allows for freedom of movement. Grip socks are recommended to provide traction and stability during exercises. Bring a water bottle and a small towel. We provide all necessary Pilates equipment, including mats, props, and apparatus.

You may register for classes through our website or by calling our studios directly. Online registration allows you to reserve your spot in advance and guarantees your space in the class. Walk-ins are also welcome, subject to availability.

Expect a warm and supportive atmosphere. Arrive a few minutes early to check-in, greet the instructor, and set up your equipment. The instructor will guide you through a series of exercises targeting different muscle groups and emphasizing core engagement. They will provide cues and modifications as needed. Listen to your body, take breaks when necessary, and enjoy the experience.

Pilates can be modified to suit individuals with various injuries or physical limitations. It's important to inform the instructor about any pre-existing conditions or injuries before the class. They will provide modifications and alternative exercises to ensure your safety and comfort. Always listen to your body and work within your personal limits.

We have a strict 24-hour cancellation policy for group classes. If you need to cancel your class reservation, please do so at least 24 hours in advance to avoid any penalties. Late cancellations or no-shows may result in a deduction from your class package or a cancellation fee.

Yes, we offer private sessions and small group sessions for a more personalized Pilates experience. Private sessions are ideal for those seeking individualized attention and specific goals. Small group sessions allow for a semi-private experience with personalized attention from the instructor. Please contact our studio for more information and to discuss your specific needs.

We offer an extensive menu of luxurious massage, facial, and beauty services (which include waxes, spray tans, lash lifts, and lash and brow tints). To view a description of all, please visit our spa page.

To schedule an appointment, you may call our spa directly or by visiting our online booking system. Our team will be happy to assist you in finding a convenient date and time for your desired treatment.

Upon arrival, you will be greeted by our reception who will guide you through the check-in process. You will then be escorted to a comfortable relaxation area where you can unwind before your treatment. Our skilled therapists and estheticians will provide a brief consultation to ensure the treatment is tailored to your specific needs. Afterward, you will be escorted to a private treatment room where you can enjoy your chosen spa service.

We recommend wearing loose and comfortable clothing to the spa. Rest assured that your privacy and comfort will be respected throughout your spa experience.

We suggest arriving at least 15 minutes prior to your scheduled appointment. This will allow ample time for check-in, completing any necessary forms, and transitioning into a relaxed state of mind before your treatment. Arriving early will ensure that you have the full duration of your scheduled appointment for your chosen spa service.

To support our therapists, teachers, and team, we have a very strict 48-hour cancellation policy. Any appointments, classes, or sessions canceled within 48 hours of the scheduled time will be charged in full with an additional 20% gratuity added. We appreciate your understanding that we cannot offer any refunds for cancellations within 48 hours of the appointment, class, or session.

Yes, you may request a specific therapist based on availability. We understand that personal preferences play a role in your spa experience, and we will do our best to accommodate your request. All our therapists are highly skilled and trained to provide excellent service.

Gratuities are not included in the service price and are at your discretion. If you are satisfied with your spa experience and would like to show appreciation to your therapist, you are welcome to leave a gratuity. Our team is especially grateful for tips provided in cash or via venmo. They may also be added to your payment at the completion of your service.

To ensure a tranquil and peaceful atmosphere for all guests, we kindly request that you silence or switch off your mobile phone before entering the spa area. This will allow you and other guests to fully enjoy a serene and undisturbed experience.

It is essential to inform our reception staff and therapists of any health conditions, allergies, or injuries before your treatment. This will help us customize the treatment to meet your specific needs and ensure your safety and well-being throughout the session.

All clients must be at least 18 years of age for all spa treatments unless accompanied by an adult.

Yes! We love welcoming prenatal mums into our space. Please note, prenatal massages are only offered for those in the second or third trimester as a safety precaution.

Please visit our spa page to view current prices and services.

A facial is a spa service designed to improve and enhance the health and appearance of your skin. It typically involves a thorough cleansing, exfoliation, extraction (if needed), massage, mask application, and moisturization. Facial treatments are customized based on your skin type and concerns, targeting issues such as acne, dryness, aging, or hyperpigmentation.

Regular facials offer numerous benefits for your skin. They help deeply cleanse and detoxify the skin, unclog pores, remove dead skin cells, improve circulation, promote cell turnover, stimulate collagen production, and provide deep hydration. Facials also help nourish, refresh, and rejuvenate the skin, leaving it looking radiant and youthful.

The frequency of facials depends on your individual skin type, concerns, and lifestyle. On average, getting a facial once every four to six weeks is recommended to maintain optimal skin health. However, your esthetician can assess your skin and recommend a suitable frequency based on its specific needs.

It is best to arrive for your facial treatment without wearing makeup. This allows the esthetician to properly cleanse and analyze your skin. After the facial, it is generally advisable to give your skin time to breathe and absorb the benefits of the treatment before applying makeup. However, if you need to apply makeup immediately after, opt for lightweight, non-comedogenic products that won't clog your pores.

Yes, facials can be customized to suit various skin types, including dry, oily, combination, sensitive, and acne-prone skin. Our estheticians are trained to assess your skin and select the appropriate products and techniques to address your specific concerns and achieve optimal results.

Yes, facials can be beneficial for acne-prone and sensitive skin. However, it is crucial to inform your esthetician about any skin conditions, allergies, or sensitivities you may have. They will tailor the treatment to your needs, using gentle and soothing products that help calm inflammation and promote skin healing.

Absolutely! If you have specific product preferences or ingredient sensitivities, please inform our spa reception when scheduling your appointment. We will do our best to accommodate your requests and select suitable products for your facial treatment.

To prepare for your facial, it is helpful to arrive with a clean face, free from makeup and skincare products. Avoid exfoliating or using harsh products on your skin for a few days before your appointment. It's also a good idea to communicate any specific concerns or goals you have for your skin, so the esthetician can address them during the treatment.

Yes! We love welcoming prenatal mums. We use a beautiful line of clean skincare that is safe for both moms and babies. Please just be sure to inform your esthetician so they may customize your treatment appropriately.

Please visit our spa page to view current prices and services.

We recommend exfoliating your skin the day before your appointment, especially the dry areas like elbows, knees, hands, feet, and back of ankles. Schedule waxes or other appointments such as manicures or pedicures before your spray tan as well. On the day of your session, avoid applying moisturizers, oils, or lotions to the skin, as they can create a barrier and interfere with the tanning solution's absorption.

South Seas Skin Care. Named the “Best of the Best” by Allure. Works for all skin types and is not tested on animals.

The longevity of a spray tan can vary depending on several factors, including your skin type, preparation, and aftercare. On average, a spray tan can last anywhere from 5 to 10 days. Regular moisturizing and avoiding activities that cause excessive sweating or exfoliation can help prolong the tan.

You can wear as little or as much as you feel comfortable with during a spray tan session. Many clients choose to wear disposable underwear or swimsuits to minimize tan lines. You may also choose to go fully nude if preferred.

The recommended time to wait before showering after a spray tan is typically 8 to 12 hours. This allows the tanning solution to fully develop and set on the skin. Your spray tan technician will provide you with specific instructions based on the product used and your desired outcome.

It is best to avoid swimming or intense exercise that causes excessive sweating for at least 24 hours after a spray tan. This helps ensure the longevity and evenness of the tan. Chlorinated water and excessive sweating can cause the tan to fade or become patchy.

Yes! Our spray tan solution is formulated to be gentle on the skin, but it's important to inform your spray tan technician if you have sensitive skin or any known allergies. They can perform a patch test or recommend a solution that suits your skin type to minimize any potential reactions.

A spray tan does not provide protection from the sun's harmful UV rays. It is important to continue using sunscreen to protect your skin from sunburn and damage. However, a spray tan can give the appearance of a sun-kissed glow without the need for prolonged sun exposure.

vThe frequency of spray tans depends on your personal preference and desired level of tan. Some clients prefer to get a spray tan every 1-2 weeks.

Please visit our spa page to view current prices and services.

Body waxing is a hair removal method that involves applying warm or hot wax to the skin and then removing it, along with the unwanted hair, from the root. It is an effective way to achieve smooth, hair-free skin on various areas of the body, including legs, arms, underarms, bikini area, and more.

For the best results, it is recommended to have at least 1/4 to 1/2 inch (6-12 mm) of hair length before waxing. This allows the wax to adhere properly to the hair and facilitates effective hair removal. If the hair is too short, it may not be effectively removed, while excessively long hair may cause more discomfort during the waxing process.

The duration of hair-free results can vary from person to person. On average, you can expect smooth skin for about 3 to 6 weeks after waxing. However, individual hair growth patterns, hair thickness, and other factors can influence the length of time between waxing sessions.

While everyone's pain tolerance varies, some discomfort is commonly associated with waxing. However, our estheticians are skilled in minimizing discomfort and ensuring a gentle waxing experience. They will work efficiently and use techniques to minimize any discomfort during the process. Additionally, the pain usually decreases with regular waxing as the hair becomes finer and weaker over time.

To prepare for your waxing session, it is recommended to exfoliate the area to be waxed a day or two before your appointment. This helps remove dead skin cells and allows for smoother hair removal. Avoid applying moisturizers, oils, or lotions to the skin on the day of your appointment, as they can interfere with the wax's adherence.

Yes, waxing is generally suitable for sensitive skin. However, it's essential to inform your esthetician about any skin conditions, allergies, or sensitivities you may have. They will use gentle and suitable waxing products for sensitive skin to minimize any potential irritation or redness.

After waxing, it is important to take care of your skin to avoid potential irritation or ingrown hairs. Your esthetician will provide you with specific aftercare instructions, which may include avoiding hot baths or showers, excessive sweating, sun exposure, and applying soothing creams or lotions to the waxed area.

Yes, waxing during pregnancy is generally safe. However, due to increased sensitivity and hormonal changes, some women may experience heightened discomfort during the process. It's recommended to consult with your healthcare provider and inform your esthetician about your pregnancy before your waxing appointment.

Some skincare products and medications, such as retinoids or acne medications, can make the skin more sensitive or prone to irritation. It's crucial to inform your esthetician about any medications, topical treatments, or skincare products you are using. They will advise you on whether it's safe to proceed with waxing.

Please visit our spa page to view current prices and services.

The Micro Puncture Lab (MPL) (similar to microneedling) is a procedure that involves using a device with tiny needles to create controlled micro-injuries on the skin's surface. These micro-injuries stimulate the skin's natural healing response, resulting in increased collagen and elastin production, and a rejuvenated appearance.

MPL offers a range of benefits, including:

• Stimulating collagen and elastin production, promoting skin firmness and elasticity.
• Improving the appearance of fine lines, wrinkles, and acne scars.
• Enhancing skin texture and tone.
• Reducing hyperpigmentation and age spots.
• Minimizing pore size.
• Boosting the absorption and efficacy of skincare products.

Yes, MPL is generally safe for all skin types. The treatment can be customized to address specific skin concerns and sensitivities. However, it's essential to consult with our esthetician to assess your skin and determine if MPL is suitable for you.

During the procedure, a topical numbing cream is typically applied to the treatment area to minimize discomfort. Most clients report feeling a mild sensation, similar to light prickling or tingling, during the treatment.

The number of sessions required can vary depending on your skin condition and desired results. Most clients benefit from a series of treatments spaced 4 to 6 weeks apart. Visible improvements can be seen after just one session, but a series of treatments helps achieve more significant and long-lasting results.

After MPL, you may experience some redness in the treated area but often very minimal. This typically subsides within a day or two. Your skin may also feel slightly sensitive or tight. It's important to follow the post-treatment instructions provided by our esthetician, which may include avoiding sun exposure and using gentle skincare products.

It's generally recommended to avoid wearing makeup for the first 24 to 48 hours after MPL to allow the skin to heal and breathe. Once the redness and sensitivity have subsided, you can resume your regular makeup routine.

MPL results are long-lasting, but they are not considered permanent. As the natural aging process continues, it's important to maintain a proper skincare routine and protect your skin from sun exposure to prolong the results. Periodic touch-up treatments may also be recommended to maintain the desired outcomes.

Please visit our spa page to view current prices and services.

Lash and brow tinting involves applying a semi-permanent dye to the eyelashes and eyebrows. The tint adds color, depth, and definition to the lashes and brows, enhancing their appearance and reducing the need for daily makeup application.

The duration of lash and brow tinting can vary depending on individual factors, such as hair growth cycle and aftercare. On average, lash tinting can last up to 4 to 6 weeks, while brow tinting can last up to 4 weeks. It's important to note that the tint gradually fades over time as the natural hair sheds and regrows.

Lash and brow tints offer several benefits, including:

• Enhanced definition and visibility of the lashes and brows
• Reduced need for daily makeup application
• Time-saving in your beauty routine
• Added depth and color to fair or light-colored lashes and brows
• Enhanced symmetry and shape of the brows
• Waterproof and smudge-proof results, even during activities like swimming or exercising

Lash and brow tinting is generally safe and suitable for most individuals. However, it's important to inform your esthetician about any known allergies or sensitivities you may have. They can perform a patch test prior to the treatment to ensure that you don't have an adverse reaction to the tinting products.

Lash and brow tinting is a painless procedure. The tinting products used are specifically formulated for the delicate eye and brow area, ensuring a comfortable experience. You may experience a slight tingling sensation during the application, but it should not be painful.

Yes, you can choose the color of the tint for your lashes and brows. Our spa offers a variety of shades to match your desired look. Our esthetician can help you select a color that complements your natural features and achieves the desired result.

You can wear makeup after lash and brow tinting, but it's recommended to wait for at least 24 hours after the treatment. This allows the tint to fully set and ensures long-lasting results. Additionally, using oil-free makeup remover and gentle cleansing techniques can help preserve the tint for a longer duration.

After lash and brow tinting, it's important to follow proper aftercare instructions to maintain the longevity and appearance of the tint. These may include:

• Avoiding excessive rubbing or touching of the treated area
• Refraining from using oil-based makeup removers or cleansers
• Applying a nourishing lash and brow serum to keep the hair healthy and hydrated
• Avoiding direct contact

Please visit our spa page to view current prices and services.

A lash lift curls your natural lashes from the root, creating the appearance of longer, fuller, and more lifted lashes. It is a semi-permanent treatment that enhances your natural lashes without the need for extensions.

A lash lift can last anywhere from 6 to 8 weeks, depending on your natural lash growth cycle and aftercare. As new lashes grow in, they will be straight and will eventually replace the lifted lashes. To maintain the lifted look, you may need to repeat the procedure every few months.

A lash lift enhances your natural lashes by curling them, while lash extensions involve applying individual synthetic or mink lashes onto your natural lashes to create a fuller and longer appearance. Lash extensions require regular maintenance and infills, while a lash lift is a one-time treatment that lasts several weeks.

A lash lift is generally suitable for most individuals, but it's important to inform your esthetician about any known allergies, eye conditions, or sensitivities. They can assess your lashes and determine if a lash lift is appropriate for you.

No, a lash lift should not be painful. During the procedure, you may feel a slight tugging or pressure on your eyelids, but it should not be uncomfortable. If you experience any discomfort, inform your esthetician immediately.

Yes, you can wear mascara after a lash lift, but it's recommended to wait for at least 24 hours after the treatment. This allows the lifted lashes to fully set. When using mascara, choose a water-based and non-waterproof formula to avoid clumping or damaging the lifted lashes. After the service, many clients report not needing to wear mascara as their lashes are full and lifted from the treatment.

After a lash lift, it's important to follow proper aftercare instructions to maintain the lifted look and the health of your lashes. These may include:

• Avoiding water, steam, or heat on your lashes for the first 24 to 48 hours after the treatment.
• Avoiding rubbing or touching your lashes excessively.
• Refraining from using oil-based makeup removers or cleansers, as they can weaken the lash lift.
• Applying a nourishing lash serum to keep the lashes hydrated and healthy.
• Avoiding the use of eyelash curlers, as they may disrupt the lift.

Yes, a lash lift can be beneficial for individuals with short lashes. The lifting and curling effect can make even short lashes appear longer and more visible. However, it's important to have a consultation with your esthetician to discuss your expectations and determine if a lash lift is suitable for your lashes.

No, contact lenses should be removed before the treatment.

A massage is a therapeutic treatment that involves the manipulation of soft tissues in the body to promote relaxation, relieve muscle tension, and enhance overall well-being. It typically includes various techniques such as kneading, stroking, and applying pressure to different areas of the body.

Massage offers a wide range of benefits, including:

• Relaxation and stress reduction
• Relief from muscle tension and stiffness
• Improved blood circulation
• Enhanced flexibility and range of motion
• Alleviation of chronic pain or discomfort
• Boosted immune system
• Improved sleep quality
• Increased overall sense of well-being

We offer a wide array of massage treatments tailored to meet your specific needs. Our massage services may include Swedish, deep tissue, stretch, hot stone, lymphatic drainage, prenatal, and more. Each massage modality has its own unique techniques and benefits. Our experienced therapists will help you choose the most suitable massage based on your preferences and concerns.

During a massage session, you will be provided with a comfortable private room where you can undress to your level of comfort. Our therapists will ensure your privacy and cover your body with a sheet or towel, uncovering only the area being worked on. They will then use various techniques and pressure levels to deliver the massage, adapting to your preferences and needs. Communication with your therapist regarding pressure, comfort, or any specific areas of concern is encouraged throughout the session.

The level of undress is entirely up to your comfort level. Most clients prefer to undress completely, while others choose to keep their underwear on. Rest assured that our therapists are trained in proper draping techniques to ensure your privacy and comfort throughout the massage.

Yes, you may request a specific gender for your massage therapist. We understand that personal comfort is important, and we will do our best to accommodate your preference based on availability.

Massage can be beneficial for various health conditions; however, it's important to inform your therapist about any medical conditions, injuries, allergies, or sensitivities you may have. This information will help them customize the massage to suit your specific needs and ensure your safety and comfort.

The frequency of massages depends on your individual needs, preferences, and lifestyle. Some clients prefer to have regular weekly or monthly massages for maintenance and stress relief, while others choose to receive massages as needed for specific issues.

Please visit our spa page to view current prices and services.